You’re here because
The system is at breaking point.
It’s not one big failure. It’s that anything sets it off now: a small change, a busy hour, a new sign-up. The system is living on the edge and you hold your breath with every deploy. Something underneath is carrying more than it can.Start here
01
Freeze any changes.
Stop all non-essential changes until it’s steady. No new weight.
02
Find the weak wall.
Identify the one piece that keeps buckling and protect it: throttle, cache, scale, or isolate.
03
Get eyes on it.
Put basic alerts on the thing that breaks, so you see the spike before your customers do.
Recommended first step
Same-Day Crisis Assessment
Written inside 24 hours: what’s broken, what’s at risk, the first three moves. No obligation to continue.